Privacy policy

Privacy Policy

Last updated: April 10, 2026

Roditeljstvo Lab operates this store and website, including all related information, content, features, tools, digital products and services, in order to provide you, the customer, with a simple and secure shopping experience (the “Services”). Roditeljstvo Lab is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, contact us, or otherwise interact with our store. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.

Depending on how you use our Services, we may collect the following types of personal information:

  • name and email address

  • billing details

  • account information, such as login details, preferences, and order history

  • payment information needed to process your purchase

  • transaction details, including purchased digital products

  • communications you send to us, such as customer support messages

  • device information, browser information, IP address, and usage data

  • information about how you use our website and Services

How We Collect Your Personal Information

We may collect personal information:

  • directly from you, when you create an account, place an order, contact us, or download digital products

  • automatically through cookies and similar technologies when you browse or use our website

  • from Shopify and other service providers that help us operate our store

  • from third-party partners, where permitted by law

How We Use Your Personal Information

We use your personal information to:

  • provide access to our digital products and Services

  • process orders and payments

  • make purchased PDF materials available for download through your customer account or profile

  • manage your account and order history

  • send you order confirmations, account updates, and customer support responses

  • improve the functionality, performance, and user experience of our store

  • prevent fraud, abuse, and unauthorized access

  • comply with legal obligations

If you subscribe to marketing communications, we may also use your information to send newsletters, promotions, or updates about new digital products. You can unsubscribe at any time.

Digital Products Only

Our store sells digital products only, such as downloadable PDF materials. We do not sell or ship physical products.

After completing your purchase, your files may be made available for download directly and/or through your customer account, where you can access your purchased products.

Payments

Payments are processed securely through Shopify and its payment providers. We do not store your full payment card details ourselves.

How We Share Your Personal Information

We may share your personal information only when necessary to operate our business and provide the Services, including with:

  • Shopify

  • payment processors

  • analytics and website service providers

  • email and customer support tools

  • legal authorities where required by law

We do not sell your personal information.

Shopify

Our store is hosted by Shopify. Shopify may collect and process personal information as necessary to power the store, process transactions, provide account functions, and improve its services.

Because Shopify hosts and powers the store, information you provide may also be processed by Shopify in accordance with Shopify’s own privacy policy.

Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • keep the website functioning properly

  • remember your preferences

  • understand how visitors use the site

  • improve store performance and user experience

  • measure marketing effectiveness

You can control cookies through your browser settings, although disabling some cookies may affect how the website functions.

Data Retention

We keep your personal information for as long as necessary to:

  • provide access to your purchases and account

  • comply with legal, tax, and accounting obligations

  • resolve disputes

  • enforce our agreements

Your Rights

Depending on where you live, you may have the right to:

  • access the personal information we hold about you

  • request correction of inaccurate information

  • request deletion of your personal information

  • restrict or object to certain processing

  • withdraw consent where processing is based on consent

  • request a copy of your data

To exercise any of these rights, contact us using the details below.

Children’s Privacy

Our store and Services are intended for adults, such as parents, caregivers, and educators purchasing educational materials. We do not knowingly collect personal information directly from children.

International Transfers

Your personal information may be processed outside your country of residence, including by Shopify and its service providers. Where required, appropriate safeguards will be used for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with the revised “Last updated” date.

Contact

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, you can contact us at:

Roditeljstvo Lab
Email: info@petraparenting.com
Address: Zgornja Bistrica 21a, 2310, SI

Disclaimer

Our digital materials are created for personal and educational use as support for learning through play. They do not replace professional pedagogical, educational, psychological, or therapeutic support. Please use all materials according to the child’s age and abilities. Activities involving scissors, cutting, or gluing should always be done under adult supervision.

Some materials may be created or designed with the help of digital tools and platforms, including AI tools, Canva, Freepik, and similar resources.

Content Disclaimer:

Some digital materials available in this store are created based on my own reviews, impressions, and interpretations of books and other sources. These materials are not officially affiliated with, endorsed by, or created in collaboration with the authors, illustrators, publishers, manufacturers, or rights holders of the original works, unless explicitly stated otherwise. All materials are prepared independently, based on my own interpretation, for educational and personal use purposes.